Dandelion Payments Cookie Policy

Effective as of October, 2021


1. What are cookies

2. How we use cookies

3. Our Cookie Settings Tool

4. How to control cookies through your browser

5. Types of cookies we use

6. Email tracking

7. Updates and changes

This policy explains how cookies are used to keep our site reliable, secure and personalized when navigating the dandelionpayments.com website, the App or any product or service offered by us through the Website and/or App (collectively, “Services”). For more information about the use of cookies while visiting our site, please read our Data Privacy Notice or contact us:

By email: dpo@euronetworldwide.com

By post: Euronet Worldwide, Inc.
11400 Tomahawk Creek Parkway
Suite 300, Leawood, Kansas 66211, USA

Europe (EEA)
The Data Protection Officer, Calle Cantabria, nº2 – 2ª planta
28108, Alcobendas (Madrid), Spain

1. What are Cookies?

Cookies and similar technologies such as tags, pixels, web beacons and tracking technologies on mobile apps (‘cookies’) are small data files that we use, and which are placed on your device that allow us to recognize and remember you. They are sent to your browser and stored on your computer’s hard drive or tablet or mobile device.

2. How we use Cookies

We use cookies in a range of ways to improve your experience on our site including:

  • Making our websites work, or work more efficiently
  • Keeping you signed in
  • Understanding how you use our site
  • Providing information that helps us to improve our products and communications to you
  • Working with Advertising Partners to deliver relevant advertising to you
  • Ensuring the legal operation of our business

Our site may contain links to external websites that are not managed, controlled, or linked to xe.com, so remember that the information you give them will follow their rules and not ours. Please read the privacy statements provided by these external websites to understand how they use your information and to manage your choices.

The kind of information we collect will depend on which cookies you choose to allow, but may include the following:

  • IP address (masked)
  • Location: country, region, city, approximate latitude and longitude (Geolocation);
  • Date and time of the request (visit to the site);
  • Title of the page being viewed (Page Title);
  • URL of the page being viewed (Page URL);
  • URL of the page that was viewed prior to the current page (Referrer URL);
  • Screen resolution of user's device.
  • Time in local visitor's time-zone.
  • Files that were clicked and downloaded (Download);
  • Links to an outside domain that were clicked (Outlink)
  • Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the visitor: (Page speed);
  • Main language of the browser being used (Accept-Language header);
  • Browser version, browser plugins (PDF, Flash, Java, …) operating system version, device identifier (User-Agent header);
  • Language of the visited page.
  • Campaigns.
  • Site Search.
  • Events.

3. Our Cookie Settings Tool

If you would like to use or access our website, you may do so without accepting any of the optional cookies that are described below. Some cookies, however, are necessary for the operation of the site and cannot be de-selected.

We use a Cookie Banner to help you manage cookies and similar technologies. This Cookie Settings Tool gives you the opportunity to control your choices by toggling the sharing on or off.

Please be aware, due to their core role of enhancing usability of the site, disabling cookies may prevent you from using certain parts of our website. It will also mean that some features on our website will not function properly if you do not allow cookies.

4. How to control cookies through your browser

In addition to the Cookie banner on our website, you can control and/or delete cookies through your browser. Generally, cookies can be disabled, and the “help” portion of the toolbar will tell you how to prevent your browser from accepting new cookies, For more details, see aboutcookies.org .

5. Types of cookies we use

Cookies that are used by us are referred to as first party cookies. Those used by our partners are third party cookies; this typically occurs when our website incorporates elements from other sites, such as images, social media plug-ins or advertising. When the browser or other software fetches these elements from other sites, they can set cookies as well.

Session cookies are temporary cookie files, which are erased when you close your browser. Session Cookies allow users to be recognized within our website. Choices you make are remembered as you navigate the site. For example, we use session cookies, so you don't get asked for the same information you've already given as you move from page to page.

Persistent cookies help us remember your information and settings when you visit our site again. During your visit, you select your preferences, for example your language and jurisdictional preferences and these preferences are remembered, using a persistent cookie, the next time you visit our site. The information stored in persistent cookies is kept for differing time frames, depending on its use.

Cookies used on this website are divided into the following categories:

Clasification Name Vendor Purpose Expiration
Analytics _gid Google Analytics Used to distinguish users. 1 Day
_ga Google Analytics Used to distinguish users. 2 Years
Essential ajs_anonymous_id Segment Used to store last visit. 1 Year
Marketing _gat_UA-213208718-1 Google Tag Manager Used to throttle request rate. 1 Minute
Local Storage
Clasification Name Vendor Purpose Expiration
Essential dandelion-consent Euronet Worldwide Used to accept or reject non-essential cookies. Persistent
segmentio.#.reclaimEnd Segment Used to determine if a tab takes over the queue from another tab. Persistent
ajs_user_id Segment This cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability. 1 Year
ajs_group_properties Segment Used to collect the user's organization properties such as company name. 1 Year
ajs_user_traits Segment Used to collect the user's traits such as email and name across visits. Persistent
segmentio.#.inProgress Segment Used to track events in progress. Persistent
debug Euronet Worldwide N/A Persistent
ajs_group_id Segment This cookie is set by Segment used to group visits by different website users if logged in. 1 Year
segmentio.#.ack Segment Timer used to see if another tab should claim the retry queue. Persistent
segmentio.#.reclaimStart Segment Used to determine if a tab takes over the queue from another tab. Persistent
segmentio.#.queue segment Used to track events queued for retry. Persistent
ajs_anonymous_id Segment Used to store last visit. 1 Year

6. Email tracking

We may use tracking systems in our marketing emails to tell us whether, and how many times, our emails are opened and to verify any clicks through to links or advertisements within the email. Uses of this information may include:

• Learning which of our email’s users found more interesting.

• Determining users’ activity and engagement with our products and services.

• Informing our advertisers (in aggregate) how many users have clicked on their advertisements.

• Which region our audience is located in.

7. Updates and changes

We may update this Cookie Policy from time to time by posting a new version on our website. You should check our website frequently for any updates or changes to this Cookie Policy, which may affect you.

🍪  Cookies preferences

By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

Cookie preferences